Returns & Repairs

Returns & Repairs

Return your order within 7 days of receipt.

  • If you change your mind, you can return your item to us within 7 days of delivery - as long as you haven't used it already.
  • All  returns will be will be subject to a 25% restocking charge and delivery/collection charges. Factory order items are not returnable.
  • Please ensure you follow our returns procedure – in the first instance call our returns line on 0161 850 2333 to obtain your returns code.


Warranty Repairs

In the unlikely event that a product fails during its warranty period please call 0161 850 2333 and we will arrange an immediate repair.

Please ensure you have your order no, model number and serial no to hand before calling to speed up the repair process.